If you're not satisfied with your purchase from T With No Name (TWNN), you may return the item(s) within 14 days of purchase for an exchange or credit. All returns require original proof of purchase and a reason for the return. Returns will only be accepted with an RA number, please contact firstname.lastname@example.org to acquire your RA number and let us know if you would like a credit or exchange for your items.
Note: Returns can take up to 1 week to be processed once we receive them.
Costs for returning faulty or incorrectly supplied items will be reimbursed upon proof of purchase or if you have an account with us your invoice will be amended accordingly.
Customers are responsible for the inspection of goods before printing or modifying garments in any way. Please make sure you check your invoice is correct before printing or modifying your garments, this includes but is not limited to decorating, washing, relabelling or embellishing. Merchandise that is modified from its original state upon leaving our TWNN warehouse is non-refundable.
If you are shipping orders directly from our warehouse to your printer please ensure that the printer checks the order against the packing slip incase a warehouse error has been made. If a picking error is brought to our attention before the order is printed we will happily fix the problem as quickly as we can however once the goods are printed or modified in anyway we cannot exchange or accept the goods for a return. TWNN is not liable to replace printed stock that has not been checked or contribute to any screen printing costs under any circumstances.
Discontinued styles cannot be returned.
For further enquiries about our returns policy- please contact email@example.com